Privacy notice
Last updated: 1 November 2026
Who we are
The Creative Excellence Company is a trading name of Ten Percent Chaos Limited, registered in England and Wales (company no. 12999607), Office 7, 35–37 Ludgate Hill, London EC4M 7JN. We're responsible for the personal data described here. If you have a question, email hello@thecreativeexcellencecompany.com.
What we collect
- If you email us: your name, email address and whatever you put in your message.
- If we work together: the business contact details of the people we deal with.
- When you visit this site: our website provider collects basic technical data such as your IP address, your browser and the pages you visit. Some of this uses cookies.
Why we use it
- To reply to you and talk about working together.
- To deliver work we've agreed with you.
- To keep the site working and understand how people use it.
We don't sell your data, and we don't use it to make automated decisions about you.
Who we share it with
Only the services that help us run the business, and professional advisers if we need them. Some of these may store data outside the UK. When they do, the law requires proper safeguards to be in place.
How long we keep it
We keep emails for as long as we need them to deal with your enquiry and any work that follows. We keep business records for as long as the law requires, usually six years.
Your rights
You can ask us to show you, correct or delete the personal data we hold about you. You can also ask us to stop using it, or to give you a copy. Just email us. If you're unhappy with how we've handled your data, you can complain to the Information Commissioner's Office at ico.org.uk.
Cookies
This site uses cookies it needs to work. With your permission, it also uses cookies that show us how people use the site. You can change your choices at any time with the Cookie Preferences button at the bottom of the page.
Changes
If we update this notice, we'll change the date at the top.